Customers

Thursday 8 Dec 2022 · Finance and Business

Forget What Your Customer Thinks… How do They *Feel*?

It’s good practice for organisations to worry less about what their customers think, and pay much closer attention to how they feel.

Tuesday 26 Apr 2022 · Finance and Business

Business Advice: Is Your Last Impression As Good As Your First?

Removing friction and pain points for customers should be at the top of the list of a business’s priorities.